FAQ
General info
Business Name, Self Obsession.
Where we located?
Warehouse in Naples, Florida
Do we have a Physical address for shoppers to visit?
No, we only sell online through our website
.
ordering and payments
How do I place an order?
Add items to cart and hit the checkout button when you're ready, it takes you to our secure checkout where you can pay using a debit or credit card with a master card, visa, discover, and most major card company logo. It will show at the bottom of the checkout page all cards accepted
.
Shipping & returns
What are our shipping options?
Shipping is based on the weight of the product. $6.99 for any package less than 2.5 lbs.
$8.99 for 2.5- 4 lbs.
$12.99 for any package weighing 4.5 lbs. but not greater than 6 lbs. anything over 6.5 lbs.
be $19.99 or more.
what is your return exchange policy?
you have a 30-day money back guarantee, if the product has not been used, and in its original packaging.
After we've received your return, and it's thoroughly inspected.
Please allow us 7-10 business days for your refund to be processed.
Do we offer refunds or store credit?
No store credit, all refunds will be returned back to the original form of payment used.
Are there any items that cannot be returned?
Yes, all wigs and hair extensions are unreturnable.
everything else has 30 days.
Account & Memberships
Do I need an account to place an order?
No, you only need to sign up if you want to earn points on your purchases or subscribe to get discounts on a specific product.
What are the benefits of creating an account?
Earn points for every dollar spent every dollar equals a point. Every 300 points gets you a $10.00 off coupon
Customer Support
How To contact Customer service
Or
(239) 601-2749
Email us detail information about your inquiry. Please include any order number and contact information.
please allow us 24 hours for a respond.
Vision
Helping women all over the world to love the skin and hair their in. Beauty enhancing using products to fight the signs of old age, dark spots, hair thinning, hair extensions, wigs make up every thing a women need in terms of beauty
